The Workforce Development Center (WDC) offers many programs on business basics, such as customer service, team building and effective public speaking, plus advanced skills and topics such as budgeting, entrepreneurship. In addition, we offer many industry-recognized programs that help advance you in your leadership and organizational skills.
Offering short-term credentials and certifications, customized training, and assessments, we train face-to-face either on our campus or at your site. We also provide a combination of online and hybrid (face-to-face and online) learning options.
Child Development Associate (CDA)
The certification is delivered in an accelerated format, consisting of two courses, CDA Topics 1 and CDA Topics 2) in a 15-week semester by combining both in-person and online instruction. Note: students must have strong computer skills and ability to work well online to succeed in the hybrid course.
T.E.A.C.H. Grant eligible. Please visit the Ohio Child Care Resource and Referral Associate (OCCRA) or call 877-547-6978 for more information and to apply.
This course presents an overview of the key concepts for the Six Sigma Green Belt Certification test. It will explore processes and team management, operational metrics, and key tools and techniques to achieve process excellence.
The certification exam will explore process and team management, operational metrics, and key tools and techniques to achieve process excellence.
Process & Procedures: A Building Block of Profitability
Processes and procedures are essential to a small business’s operational and financial health. This 90-minute workshop will allow participants to take a critical look at operational processes, workflows, and other vital business logistics to maximize the value add components of the client delivery system. Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
Unique Value Proposition: Your Secret Weapon
What makes your business special? Can you quantify your secret sauce? This 90-minute workshop will provide you will some tools to define clarify, and communicate your Unique Value Proposition to your target market. Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
Identify and Focus on the Right Customer
Explore the options of approaching new markets and segments, find your core customer groups, and decide how to adapt your products to them. This 4-hour workshop will consist of two, 2-hour sessions for one week. Participants will review their current and future customer portfolio; get to know their core customer segments and discover their needs, habits, and ways of thinking; explore how to adapt their products and services to their favorite customers, and make an action plan for improving your customer portfolio. Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
Work Your Network and Make It Work for You
Explore the possibilities of activities and event planning, personal introductions, and maintenance of network contacts. This 4-hour workshop will consist of two, 2-hour sessions for one week. Participants will review and learn how to improve their current personal and professional networks; plan activities and events that can help expand their networks; plan contact maintenance of their current and future networks, and create an action plan to expand your network. Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
Recruit the Best Employees for your Company
Explore the options for finding the right people for your organization and making sure that they stay. This 4-hour workshop will consist of two, 2-hour sessions for one week. Participants will review the current structure of their organization; work on the ideal profile for the next hire; plan ongoing training to develop employees, and create an action plan for recruiting and managing staff. Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
Customized Training Solutions
The Workforce Development Center offers customized employee training for any organization. Contact us today to discuss how we can empower your workforce! Call 513-569-1643 for information or email us at askWDC@cincinnatistate.edu.
- Communication Skills
- Diversity Training
- Dealing with Difficult People
- Engaging Millennials in the Workplace
- Financial Literacy
- Marketing the Leap from Co-Worker to Supervisor
- Microsoft Office Suite
Looking for additional professional development courses? WDC partners with online platforms to provide convenient training opportunities.
WDC offers a variety of continuing education options to help prepare individuals to maintain their current credentials or gain new skills to advance in their careers.
