The Public Safety Telecommunicator Certificate program prepares students for employment as 911 operators and emergency medical dispatchers. These specialized public safety roles require far more than answering a telephone and dispatching a response unit to a designated location. Students gain knowledge and skills related to communications technologies, public safety issues and concerns, and the telecommunicator’s role in the U.S. Department of Homeland Security’s NIMS Incident Command System.
Related ProgramsPublic Safety Technology (PST)Homeland Security Certificate (HLSC)
Graduates Are Prepared To
- Obtain certification as Public Safety Telecommunicator and Emergency Medical Dispatcher
Representative Job Titles For Graduates
- Public Safety Telecommunicator
- Police, Fire, and EMS Dispatch
- 911 Operator
Graduate Employment Outlook
The U.S. Bureau of Labor Statistics projects that employment for dispatchers will grow at a rate of 8% through 2022, about as fast as the average for all other occupations.
$36,300 median annual salary
Graduate Starting Salary Projections
Effective 2020-2021 academic year
Public Safety Telecommunicator Certificate (PSTC)
|PST 140||Public Safety Telecommunicator||3||0||3|
|PST 145||Emergency Medical Dispatcher||2||0||2|